Privacy policy
Last updated: [04.06.2024]
This Privacy Policy describes how CoolCarDrawing (the "Site", "Store", "me", or "I'm") collects, uses, and discloses your personal information when you visit, use store services, or make a purchase from coolcardrawing.art (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
CoolCarDrawing Store may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. CoolCarDrawing Store will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
How Site Collects and Use Your Personal Information
To provide the Services, Store collects and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that Store collects and use varies depending on how you interact with Store.
In addition to the specific uses set out below, Store may use information it collects about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, Store rights, and the rights of store users or others.
What Personal Information Site Collects
The types of personal information store obtains about you depends on how you interact with Site and use Sites Services. When store use the term "personal information", Store is referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information Store collects.
Information Site Collect Directly from You
Information that you directly submit to site through Stores Services may include:
- Basic contact details including your name, address, phone number, email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
- Account information including your username, security questions.
- Shopping information including the items you view, put in your cart or add to your wishlist.
- Customer support information including the information you choose to include in communications with Store, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide Store with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information Store Collects through Cookies
Store also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, Store may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
Information Store Obtains from Third Parties
Finally, Store may obtain information about you from third parties, including from vendors and service providers who may collect information on Stores behalf, such as:
- Companies who support Site and Services, such as Shopify.
- Store payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform Store contract with you.
- Payment processing is provided by the payment platform makecommerce.lv , therefore CoolCarDrawing company transfers the personal data necessary for payment execution to the platform owner Maksekeskus AS.
- CoolCarDrawing store uses Stripe.com payment processing provider and store may transfer your personal data necessary for payment execution to the platform owner Stripe, Inc.
- When you visit Site, open or click on emails Store sends you, or interact with Services or advertisements, Store, or third parties Store work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information Store obtains from third parties will be treated in accordance with this Privacy Policy. Store is not responsible or liable for the accuracy of the information provided to Store by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.
How Store Use Your Personal Information
- Providing Products and Services. Store use your personal information to provide you with the Services in order to perform Store contract with you, including to process your payments, fulfill your orders, to send notifications to you related to you account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.
- Marketing and Advertising. Store use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on Site and other websites.
- Security and Fraud Prevention. Store use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. Store highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact Store immediately via email.
- Communicating with you. Store use your personal information to provide you with customer support and improve Sites Services. This is in Store legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain Store business relationship with you.
Cookies
Like many websites, Store use Cookies on Site. For specific information about the Cookies that Store uses related to powering Store with Shopify, see https://www.shopify.com/legal/cookies. Store use Cookies to power and improve CoolCarDrawing Site and Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in Store legitimate interests to administer, improve and optimize the Services). Store may also permit third parties and services providers to use Cookies on Site to better tailor the services, products and advertising on Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how Store share information with third parties such as our advertising partners.
How Store Disclose Personal Information
In certain circumstances, Store may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
- With vendors or other third parties who perform services on Store behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
- With business and marketing partners, including Shopify, to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
- When you direct, request Store or otherwise consent to Store disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
- With Store affiliates or otherwise within Store corporate group, in Store legitimate interests to run a successful business.
- In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
Store have, in the past 12 months disclosed the following categories of personal information and sensitive personal information (denoted by *) about users for the purposes set out above in "How Store Collect and Use your Personal Information" and "How Store Disclose Personal Information":
| Category | Categories of Recipients |
|---|---|
|
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Store do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.
User Generated Content
The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone.
Store do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. Store is not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.
Third Party Websites and Links
Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by Site, you should review their privacy and security policies and other terms and conditions. Store do not guarantee and is not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Store inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
Children’s Data
The Services are not intended to be used by children, and Store do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided Store with their personal information, you may contact Store using the contact details set out below to request that it be deleted.
As of the Effective Date of this Privacy Policy, Store do not have actual knowledge that Store “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and Store cannot guarantee “perfect security.” In addition, any information you send to Store may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to Store.
How long Store retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, Store may decline your request as permitted by law.
- Right to Access / Know. You may have a right to request access to personal information that Store holds about you, including details relating to the ways in which Store use and share your information.
- Right to Delete. You may have a right to request that Store deletes personal information we maintain about you.
- Right to Correct. You may have a right to request that Store corrects inaccurate personal information Store maintain about you.
- Right of Portability. You may have a right to receive a copy of the personal information Store holds about you and to request that Store transfer it to a third party, in certain circumstances and with certain exceptions.
- Restriction of Processing: You may have the right to ask Store to stop or restrict Store processing of personal information.
- Withdrawal of Consent: Where Store rely on consent to process your personal information, you may have the right to withdraw this consent.
- Appeal: You may have a right to appeal our decision if Store decline to process your request. You can do so by replying directly to Store denial.
- Managing Communication Preferences: Store may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in Store emails to you. If you opt out, Store may still send you non-promotional emails, such as those about your account or orders that you have made.
You may exercise any of these rights where indicated on Site or by contacting Store using the contact details provided below.
Store will not discriminate against you for exercising any of these rights. Store may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, You may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, Store will require that the agent provide proof you have authorized them to act on your behalf, and Store may need you to verify your identity directly with Store. Store will respond to your request in a timely manner as required under applicable law.
Complaints
If you have complaints about how Store process your personal information, please contact Store using the contact details provided below. If you are not satisfied with Store response to your complaint, depending on where you live you may have the right to appeal our decision by contacting Store using the contact details set out below, or lodge your complaint with your local data protection authority.
International Users
Please note that Store may transfer, store and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third party service providers and partners in these countries.
If Store transfers your personal information out of Europe, Store will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call +371 22421492 or email Store at coolcardrawingss@gmail.com or contact Store at Bajāru iela, 38-3, Rīga LV-1006, Latvia.